Salesforce Sales Cloud Consultant

Salesforce Sales Cloud Consultant Certification 

The Salesforce Certified Sales Cloud Consultant program is designed for consultants experienced in implementing Salesforce Sales Cloud solutions. A certified consultant can design and implement scalable and maintainable Sales Cloud solutions that meet customer business requirements. Key concepts include:

• Sales lifecycle management
• Implementation strategies
• Practical application of Sales Cloud expertise
• Consulting practices
• Data management

Know about Salesforce Sales Cloud Consultant

The Salesforce Certified Sales Cloud Consultant program is for consultants experienced in implementing Salesforce Sales Cloud solutions. The certified consultant can design and implement scalable and maintainable Sales Cloud solutions that meet customer business requirements. 

Key concepts include:  

The Salesforce Certified Sales Cloud Consultant Exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Sales Cloud solutions and can demonstrate the application of each of the features/functions below.

Sales Lifecycle (23%)

• In the Sales Lifecycle phase, Intellicloud Solutions focuses on determining optimal Sales Cloud solutions tailored to specific business requirements, key metrics, KPIs, and challenges. This involves a comprehensive analysis of sales and marketing processes, emphasizing the integration of Sales Cloud features such as Sales Engagement, Salesforce Inbox, Enterprise Territory Management, Opportunity Forecasting, Sales Cloud Einstein, and AI capabilities. By translating business objectives and sales KPIs into actionable reports and dashboards, Intellicloud ensures that clients derive maximum value from their Salesforce implementation, driving efficiency and growth in their sales operations.

Implementation Strategies (15%)

• Throughout the Salesforce implementation lifecycle, Intellicloud Solutions prepares meticulously across three key phases: pre-implementation, implementation, and post-implementation. We begin by assessing user needs, creating communication plans, and establishing training and change management strategies. During implementation, we focus on seamless deployment, and post-implementation, we address adoption challenges, evolving requirements, and ensure continuous improvement for sustained success and client satisfaction.

Practical Application of Sales Cloud Expertise (33%)

• Intellicloud Solutions designs end-to-end sales processes on Salesforce, covering Lead to Opportunity to Quote to Close. We strategically choose between custom development, third-party apps, or Salesforce products based on client needs. Our approach includes optimizing productivity tools like email integrations and Salesforce Mobile, and implementing robust security models with sharing rules and role hierarchy. We specialize in managing Opportunity Products, Price Books, and Quotes, and leveraging Salesforce Campaigns for effective lead and opportunity management across various business scenarios.

Consulting Practices (14%)

• Intellicloud Solutions employs a project management lifecycle to ensure timely and budget-compliant solution delivery. We facilitate successful consulting engagements by conducting thorough discovery workshops, analyzing business requirements, defining solutions, and prioritizing use cases. This structured approach allows us to align closely with client objectives, optimize resource allocation, and deliver tailored solutions that meet specific business needs effectively.

Data Management (15%)

• Data migrations and integrations are critical components in Salesforce implementations. We handle diverse use cases, ensuring seamless transfer of data from legacy systems while maintaining data integrity and security. Our approach includes meticulous planning, mapping data fields, and validating data post-migration to minimize disruptions. Scalability implications are addressed through modular design and leveraging Salesforce's cloud infrastructure for automatic scaling. We prioritize sales data quality by implementing validation rules, regular data hygiene practices, and user training to ensure accurate and reliable information for informed decision-making in Salesforce.

Ideal candidate for salesforce sales cloud consultant exam

This exam is ideal for consultants who work with customers and hold experience in implementing Salesforce solutions. Salesforce Admins who wish to exhibit their advanced Salesforce knowledge and skills are the ideal candidates.  

About the Exam

Note that as of November 16, 2017, some Salesforce Certification exams will contain up to five additional, randomly placed, unscored questions to gather data on question performance. The duration of each exam has been evaluated and adjusted to accommodate the inclusion of the unscored questions. These questions will be in addition to the 60 scored questions on your exam and will have no impact whatsoever on your score. For more information, you can explore Salesforce Trailhead (https://trailhead.salesforce.com/users/strailhead/trailmixes/prepare-for-your-salesforce-sales-cloud-consultant-credential).